Returns & Exchanges
At Jamie Young Co., we want you to be completely satisfied with your unique home furnishings; if an item doesn't meet your expectations, you may return it within 30 days of delivery. Please ensure all items are in their original packaging and in unused condition to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a Return Authorization (RA) number.
- 2.Prepare the Package
Carefully repackage your items in their original shipping materials and boxes to prevent damage during transit, ensuring the RA number is clearly marked on the outside.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or schedule a pickup for oversized furniture items.
- 4.Receive Your Refund
Once our warehouse inspects the returned merchandise, a refund will be issued to your original payment method within 7 to 10 business days, minus applicable restocking fees.
